Windermere Plaza Medical Clinic – Family Doctors Edmonton

Address: 5540 Windermere Blvd #212, Edmonton, AB T6W 0S4 · Phone: (780) 466-6236 · Services: Family Medicine, Walk-in, Physiotherapy · Walk-ins Accepted: Yes · Online Booking: Available

Six details that define this clinic at a glance:

What services does Windermere Plaza Medical Clinic offer?

Family medicine services

• The clinic provides family medicine, walk-in, and physiotherapy under one roof (Windermere Plaza Medical Clinic official site).
• It is part of the Edmonton West PCN, which connects patients to additional primary care resources (Alberta Find a Doctor government directory).

Family doctors here handle routine checkups, chronic disease management, and preventive care.

Walk-in care

• Walk-in appointments are accepted on a first-come, first-served basis, subject to physician availability (Clinic walk-in page).
• The clinic tries to keep appointment spaces open for walk-ins throughout the day, but availability may vary (Same source).

Physiotherapy and rehabilitation

• Alberta Health Services lists physiotherapy services for fractures, orthopedic surgery, and general injuries at this clinic (AHS facility page).
• Patients can access rehabilitation without a separate referral from the clinic’s family doctor.

Flu shots and vaccinations

• The clinic offers flu shots when available, as noted on its website.
• Other immunizations may also be provided; check with reception.

What this means: The clinic bundles primary care with physiotherapy and walk-in access, reducing the need to visit multiple locations for common health issues.

Who are the doctors at Windermere Medical Clinic?

List of family physicians

• An up-to-date roster of physicians accepting new patients is not published on the clinic’s site. Use Alberta Find a Doctor (government directory) to search for current availability.
• The clinic is listed under the Edmonton West PCN, which may help with referrals if no doctor is currently accepting.

How to find a doctor accepting new patients

• Call the clinic at (780) 466-6236 to ask about openings.
• Alternatively, use the Alberta Find a Doctor portal to filter by location and specialty.

The pattern: Doctor availability changes frequently, so the official directory is the most reliable source.

How do I book an appointment online at Windermere Plaza Medical Clinic?

Online booking portal

• The clinic’s contact page includes a “Book Online” link that directs patients to an external booking system called Pomelo (Clinic contact page).
• Note: Patients must be registered at the clinic to use Pomelo. Those without an existing family doctor at the clinic cannot book through this system (Same source).

Phone booking

• Call (780) 466-6236 during business hours to schedule an appointment.
• The clinic also accepts fax at 780-466-6714 for documents (Clinic contact page).

Same-day appointment process

• Walk-ins are the primary method for same-day care, available on a first-come, first-served basis.
• Arrive early, especially on Saturdays (10:00 AM – 1:00 PM), as slots fill quickly.

The trade-off: Online booking is convenient for registered patients, but walk-ins remain the fallback for everyone else.

Does Windermere Plaza Medical Clinic accept walk-ins?

Walk-in hours

• Yes, walk-ins are accepted during all open hours, subject to physician availability (Clinic walk-in page).
• Hours are Monday–Thursday 8:30 AM – 5:00 PM, Friday 8:30 AM – 4:00 PM, Saturday 10:00 AM – 1:00 PM, closed Sunday (Clinic contact page).

What to bring for a walk-in visit

• Alberta Health Care card.
• List of current medications and any relevant medical records.
• If you are a new patient, arrive early to complete registration forms.

Wait time expectations

• Wait times vary. The clinic does not publish real-time wait data.
• Consider calling ahead to gauge current volume.

The implication: Walk-in availability is not guaranteed — planning ahead reduces frustration.

What are the hours of operation for Windermere Plaza Medical Clinic?

Regular business hours

• Monday–Thursday: 8:30 AM – 5:00 PM
• Friday: 8:30 AM – 4:00 PM
• Saturday: 10:00 AM – 1:00 PM
• Sunday: Closed

• These hours are listed on the clinic’s contact page (Clinic contact page).

After-hours availability

• Alberta Find a Doctor indicates after-hours service is offered (Alberta Find a Doctor). However, the clinic’s website does not specify after-hours details – call for clarification.

Holiday closures

• The clinic will be closed on November 11, 2025, for Remembrance Day (Clinic website).
• Other statutory holidays likely follow the same closure pattern; confirm on the site.

Why it matters: Saturday hours are limited, and after-hours access is unclear — plan urgent visits accordingly.

Steps to book an appointment at Windermere Plaza Medical Clinic

1. For registered patients: Visit the clinic contact page and click “Book Online” to use Pomelo.
2. For new patients or walk-ins: Call (780) 466-6236 during business hours or simply walk in with your Alberta Health Care card.
3. For physiotherapy: Book directly by phone – no referral needed if you are an existing clinic patient.
4. Cancel or reschedule: Provide at least 24 hours’ notice to avoid a missed-appointment fee (Clinic website).

“Walk-in appointments are first-come, first-served.”

— Windermere Plaza Medical Clinic (clinic walk-in page)

“Services include physiotherapy, fractures, orthopedic surgery, and general injuries.”

— Alberta Health Services (facility listing)

“The clinic will be closed on November 11, 2025, for Remembrance Day.”

— Windermere Plaza Medical Clinic website (homepage notice)

For Edmonton residents in the Windermere area, the clinic’s combination of family medicine, walk-in care, and physiotherapy under one roof is a practical advantage. The catch: online booking is limited to registered patients, walk-in availability can be unpredictable, and information about doctor openings remains sparse. Before you head over, call ahead or check the website — it could save you time.

Patients who need urgent but non-emergency care can visit walk-in clinics in Edmonton for walk-in appointments throughout Edmonton.

Frequently asked questions